Resolving

Conflict

Date: Tuesday, June 16, 2026

Time: 12pm-1pm ET

Format: Live on Zoom

Cost: $29 per person

Limited space available.

Are you avoiding a difficult conversation?

Start resolving conflict with confidence.

In just one hour, learn how to address workplace conflict early, communicate clearly, and turn tension into stronger relationships and better outcomes.

Does this Sound Familiar?

You feel like you are constantly putting out fires at work.

Small issues turn into big problems.

You avoid difficult conversations because you don’t know what to say.

You replay conversations afterward, wishing you handled them differently.

If so, you’re not alone.

Most people were never taught

how to handle conflict effectively.

Why this workshop Matters

Conflict is not the problem.

Avoiding it is.

Most workplace conflict:

  • Starts with perception, not intent

  • Involves something that matters

  • Escalates when communication breaks down

  • better solutions

  • stronger relationships

  • more trust and clarity

When handled well, conflict leads to:

This session gives you the tools to respond with intention, instead of reaction.

What you will learn:

In this interactive one-hour live virtual workshop, you will:

  • Understand what is really happening beneath workplace conflict

  • Identify your conflict style and how it impacts others

  • Recognize communication habits that escalate for de-escalate tensions

  • Shift from “blame” to understanding “contributions”

  • Learn a clear, step-by-step method to resolve one-to-one conflict

  • Gain practical language you can use immediately

You will leave with tools you

can use the same day.

The One-to-One Framework is very valuable. This was my favorite session so far.
— Workshop Participant

This workshop is For you if…

  • You want to feel more confident addressing conflict

  • You manage, lead, or collaborate with others

  • You tend to avoid or overthink difficult conversations

  • You want practical tools, not theory

  • You’re ready to handle issues early instead of reacting late

This is not a passive webinar.

It is a live, interactive workshop designed to help people immediately connect the content to real workplace issues.

This is not a lecture.

This session focuses on:

  • Real workplace scenarios

  • Simple, repeatable methods

  • Practical language and structure

  • Interactive reflection and application

Most people know resolving conflict is important.

Very few know what to do in the moment.

You will.

I will use this method in my difficult conversations with others.
— Workshop Particiant
  • A clear structure for handling conflict

  • Language to use in difficult conversations

  • Confidence to address issues early

  • A repeatable approach you can rely on

What you will

walk away with:

Work Wise Labs is Different.

This is not a lecture.

You’ll participate in:

• interactive exercises
• small group discussions
• practical tools you can apply immediately

You’ll leave feeling more secure in how to manage conflict at work.

I loved all the practical tips!
— Workshop Participant
I will use this method with my staff and in my personal life!
— Workshop Participant
Your presentations are the most digestible and interesting I have ever seen and are invaluable to my staff.
— Workshop Participant

Meet Elissa.

Hi, I’m Elissa, and I help managers in non-profits, government agencies, and small businesses lead in ways that makes everyone feel appreciated.

How do I do that? l come into your workplace and either work 1:1 with managers, or lead group workshops that strengthen leadership and connection. If that sounds dry, it’s not! My specialty is to focus on the fun, healthy, and productive side of things.

My approach is two-fold: 

  • In a best-case world, I work with groups and use fun team building exercises in workshops and on retreats to strengthen bonds and improve workplace culture. Think of it as a proactive approach, like eating leafy, green vegetables or going for a run to keep your heart healthy and functioning properly. 

  • I also work directly with managers to help improve the workplace environment when it’s clear that something is just a bit out of whack. Like when you just need a new carburetor to make the car hum again. In these reactive situations where the problems already exist; I work with leaders on everything from trust issues to growth struggles to FIX what’s wrong so employees feel supported and connected and happy to show up for work.  

I have a Master’s Degree in Multicultural Education and a certification in Positive Psychology, but it’s the practical experience I received working for over 20 years with people in mission-driven organizations that allows me to help managers create more inclusive environments that are able to tap into their employees strengths. 

Because no one wants to work in a place that doesn’t support them. Doesn’t get them. With Work Wise Labs resources, you can help your managers create an environment that is fun and supportive, without ever losing sight of your workplace’s mission.

Work Wise Labs  grew organically out of the lessons I learned along the way. Bottom line: everyone should be happy to go to work, and I can provide the tools to make that happen.

To see my full professional bio, see my LinkedIn profile.

this thoughtful, virtual workshop is interactive and designed to get you learning quickly and affordably.

The value in this session is that it is interactive and participant-driven. Because it is individualized, sessions are not recorded.

FAQs

  • The workshop is a one-hour, live, virtual workshop.

  • Yes. Participants will reflect, discuss, and apply tools in real time.

  • No. This workshop is designed for all levels. This workshop is ideal for:

    • professionals at any level

    • emerging leaders

    • team members who collaborate across departments

    • people who don’t want to avoid conflict

    • anyone who wants to feel more confident addressing conflict at work

  • Yes. The session is designed to give participants clear, realistic strategies they can apply immediately in the workplace.

  • The workshop will NOT be recorded. This is to ensure participants feel safe sharing honestly and openly.

  • Participation is flexible in the larger room. However, there will be breakout rooms where you will be expected to engage in small groups.

These are the most commonly asked questions.

What People

Are Saying

Great session. Easy to follow.
— Workshop Participant
Very insightful training.
— Workshop Participant

Conflict isn’t going away.

How you handle it can change everything.

Confidence isn’t something

leaders are born with.

It’s a skill they build.

Take the first step today.