Giving and Receiving Feedback
In this on-demand course, you will explore the mindset and skill set needed to give and receive feedback with clarity, confidence, and professionalism. Grounded in research and practical application, this course introduces you to the factors that make feedback effective and the common pitfalls that get in the way. Through written lessons and reflection, you will learn a practical five-step method for giving feedback and strategies to receive it with greater openness and self-awareness. You will walk away from this course with the tools to communicate with purpose strengthen professional relationships, and contribute to a healthier, more accountable work culture.
Throughout the course, you will have opportunities to apply the information you learn to your life and circumstances in a course workbook that we provide. Here’s how to get started:
Subscribe to Work Wise Labs
Sign up for the course
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Chapter 1
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Lesson 1: Guidelines for Giving Feedback
Even though most people understand conceptually that feedback is necessary and helpful to give, many people bristle at the idea of giving it.
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Lesson 2: Giving Feedback: Five Steps
Learn how to apply the five steps: Timing, data, impact, solution, and agreement.
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Lesson 3: Feedback That Falls Flat
Sometimes feedback is not received. Learn the three categories these responses typically fall into.
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Chapter 2
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Chapter 3
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Chapter 4
Learning ObjectivesWe break things down into simple, manageable parts so you never feel overwhelmed. As you progress, you’ll develop both skill and self-assurance, one step at a time.
Build Confidence
Each lesson is designed to equip you with useful strategies you can immediately put into action. It’s about learning with purpose and seeing real results.
Gain Practical Tools
Through thoughtful examples and guided exploration, you'll learn to approach obstacles with fresh eyes. This course is about unlocking flexibility, not following formulas.
Learn New Approaches
Whether you're starting out or revisiting the basics, you'll solidify core concepts while expanding into new territory. There’s room here to both grow and go deeper.
Strengthen Foundation
Expert-Backed Content
Elissa Zylbershlag, M.Ed., Developer and Instructor
