Effective leadership starts with how you communicate, connect, and show up every day. Participants in this workshop will:

- Build leadership confidence through intentional action and communication

- Understand the difference between management and leadership

- Increase self-awareness around communication style and impact

- Strengthen relationship-building skills that support trust and collaboration

- Identify clear leadership goals and next steps for continued growth

Leadership confidence is built through action—by using existing strengths, focusing on meaningful growth areas, and practicing intentional leadership in everyday moments. Participants in this workshop will:

- Recognize and name the leadership strengths they already bring to their role

- Identify a small number of high-impact growth areas to focus their energy

- Gain practical tools they can apply immediately at work and in daily life

- Understand how competence in everyday leadership moments builds lasting confidence

- Leave with clear next steps to practice leadership with intention and consistency

Conflict resolution is a learnable leadership skill that strengthens workplace relationships, improves communication, and supports a more productive and respectful work environment. Participants will:

- Understand conflict resolution as a core leadership competency and its impact on team effectiveness

- Identify personal behaviors and communication patterns that contribute to conflict

- Recognize early signs of tension before conflict escalates

- Learn proactive strategies to prevent, address, and de-escalate workplace conflict

- Apply practical tools to navigate difficult conversations with confidence and professionalism

Strong teams perform better when roles are clearly understood, intentionally balanced, and flexibly applied to meet changing needs. Participants will:

- Understand the five essential team roles and how they work together to drive performance

- Identify their dominant team roles and build awareness of their impact on others

- Recognize common role imbalances that undermine collaboration and results

- Learn strategies for role flexibility and intentional role-switching

- Apply the framework to real team challenges to improve effectiveness and reduce friction

Effective feedback depends on self-awareness, clear communication, and a workplace environment where feedback is experienced as a tool for learning rather than judgment. Participants will:

- Understand the internal and external factors that influence how feedback is given and received

- Increase self-awareness around values, assumptions, and reactions that shape feedback conversations

- Learn practical strategies for giving clear, respectful, and actionable feedback

- Develop skills for receiving feedback openly and using it for growth

- Identify ways to create a work environment where feedback feels safe, welcomed, and productive

Effective leadership requires the ability to think critically, identify the right problems to solve, and approach decision-making with clarity and intention. Participants will:

- Understand what critical thinking looks like in everyday leadership situations

- Recognize the importance of identifying the right problem before taking action

- Learn a simple three-step problem-solving framework they can apply immediately

- Practice reframing common workplace challenges to uncover more effective solutions

- Build confidence in making thoughtful, intentional decisions as a leader